Returns Policy

Non-Defective Items

RMLM will gladly accept returns for unopened, unused items purchased from RMLM within 30 days of delivery for a full refund. Shipping charges will be the responsibility of the purchaser. All items must be returned in their original packaging and must be suitable for resale.
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In the event a return is needed please email [email protected] the following information:

RMLM will gladly accept returns for unopened, unused items purchased from RMLM within 30 days of delivery for a full refund. Shipping charges will be the responsibility of the purchaser. All items must be returned in their original packaging and must be suitable for resale. In the event a return is needed please email [email protected] the following information:

  • Order number
  • The item and quantity you wish to return
  • Reason for the return

A representative will reply within one business day with a Return Authorization form and the address to send the item back to. Your refund will be processed and you should expect to receive your money back within 3 weeks. This time period includes the transit time, shipping time and time it takes to process refund. We will notify you by email once we have received and processed your request.

Non-Returnable Items

Please be advised, some items may not be returned due to hygiene and safety issues.

Defective Items (Warranty Claims)

If you have an item that is defective and is still under the manufacturers warranty, RMLM will assist you in completing the warranty claim.